Contact Rummy Circle
Contact Rummy Circle, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.
Reach us
Have a question about your Rummy Circle account, a game result, or a payment? Whether it's a failed deposit via PhonePe, a GPay transaction that hasn't reflected, or a BHIM UPI withdrawal that's still pending, our dedicated support team is ready to help. Reach us through either channel below, we aim to respond to all emails within 24 hours of receipt.
- Email: [email protected], best for detailed queries such as account verification, bonus disputes, or document submission requests.
- In-app chat: Open the Rummy Circle app, tap Help & Support, then tap Start Chat. This is the fastest route for urgent concerns like a pending cash-out or a login issue.
Office hours
Rummy Circle support runs on a two-tier schedule. Our automated in-app chatbot is available 24/7: you can log a query at midnight before a big tournament or on a public holiday like Diwali and still receive an instant acknowledgement. Live human agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST, including all weekends. Emails sent outside agent hours are queued and answered in order during the next available session, typically within 24 hours.
Online-only support
Rummy Circle is a 100% online platform. There is no physical headquarters, city branch, or walk-in support centre anywhere in India. Every player query, from Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, or any other city, is handled exclusively through digital channels.
To raise a ticket inside the app:
- Open the Rummy Circle app.
- Tap the Menu icon and select Help & Support.
- Choose your issue category: Account, Payments, Game Rules, or Other.
- Tap Start Chat to connect with the automated assistant or a live agent.
Please do not attempt to visit any physical address associated with Rummy Circle, all support is delivered online only.